No device swap, no firmware change, no vendor cloud disruption. Connect existing robots from Pudu, Gausium, Ecovacs Commercial and more into CloudTrace via vendor open APIs and webhooks.
7 mainstream robot vendors preset in the catalog
More adapters are continuously added; custom adapters available for vendors beyond the catalog
BS-Hub connects third-party robots to CloudTrace through vendor open platforms. Hub handles onboarding and translation — credentials, device discovery & sync, state/event sync, command translation and capability declaration — while unified robot asset management lives in BS-DCloud. Zero device-side changes, coexisting with native SDK-connected robots.
For new robots without existing software: integrate the device SDK for direct, per-device-credential connection.
For deployed robots already on vendor clouds: aggregate access via open APIs + webhooks — no device swap, no firmware change.
Every brand has its own cloud, its own console, its own language. BS-Hub brings existing robots into one operating system through integration and translation.
The hardest part of multi-brand robot operations isn't the robots — it's that they all run in your buildings while management remains an archipelago of silos.
Connect via vendor open APIs + webhooks — no device swap, no firmware change, no re-provisioning.
▎No device swap · No firmware change
Connected robots get DCloud lightweight profiles instantly — same lists, dashboards, tasking, monitoring, maintenance and reporting as native devices.
▎Lightweight profile source=2
Adapters must declare capability matrices at review; unsupported features degrade gracefully with clear vendor-limit notices.
▎Undeclared = unsupported
AES-256-GCM with KMS — plaintext never leaves storage or enters logs; 6h health checks, auto-pause on failure, hot rotation.
▎AES-256-GCM + KMS · 6h checks
Standard plugins upgrade independently without platform releases; ISVs publish adapters and share subscription revenue.
▎Hot upgrades · ISV revenue share
≥50k robots per instance, ≥200k per tenant; ≥500 events/s translation throughput; audit logs retained ≥180 days.
▎≥50k/instance · ≥200k/tenant · 500 events/s
Hub only onboards and translates — credentials, device sync, state/event sync, command translation, capability declaration. Unified robot asset management lives in DCloud. Clear boundaries, no redundant construction.
Apps → DCloud command router → Hub translation → adapter → vendor cloud → robot; receipts return as four-state ACK/EXECUTING/DONE/FAILED
Vendor webhooks or polling → mapping engine → DCloud device shadow and event stream
Device sync pulls vendor fleet → model mapping & SN namespacing → DCloud lightweight profiles (no credentials, no flashing)
From vendor onboarding to ops monitoring — the full third-party robot integration loop
7 preset vendors (Pudu, Gausium, Ecovacs Commercial, Yunji, OrionStar, UBTECH, Keenon) with a 4-step wizard: pick vendor & adapter → enter credentials → connectivity test → confirm sync policy and enable.
Fleets bought per project, invisible at HQ
Unified onboarding, centralized credentials, consolidated reporting
Multi-brand robots can't be coordinated at peak
Cross-brand dispatch, fault callbacks straight to alerts
Different delivery robot brands per hotel
Multi-instance onboarding with group-level dashboards
Mixed robot categories need unified ledger and audit
Unified ops, ≥180-day audit, high-risk command control, private deployment
Endless bespoke integrations per operator
Integrate once, reach every operator on the platform
Know a vendor's APIs but no monetization channel
Build adapters on Adapter SPI, earn subscription shares
| Dimension | Starter Single-Brand Onboarding | ProfessionalMost Popular Multi-Brand Operations | Enterprise Ecosystem & Customization |
|---|---|---|---|
| Ideal for | Single-brand operators / vendor onboarding validation / PoC pilots | Property / park / retail / hotel / municipal operators with 2+ brands | Large private deployments, solution partners, custom off-catalog adapters, ISVs |
| Vendor onboarding | 1 vendor / 1 instance | Unlimited in-catalog / multi-instance | Unlimited in-catalog + custom adapters beyond catalog |
| Sync mode | Scheduled polling (default 5 min) | Webhook-first + adaptive polling | Same as Professional, customizable policies |
| Command dispatch | — (read-only onboarding) | 4 command types + four-state receipts | All + cross-brand scheduling + high-risk command control |
| Credential management | Encrypted storage + health checks + failure alerts | + hot online rotation + tiered expiry alerts | Professional + dedicated permissions & enhanced audit |
| Ops monitoring | Basic sync logs & alerts | 3-granularity health dashboards + 6 alert types + ≥180-day audit | + statistics reporting (work area / duration / mileage) |
| Fleet scale | Thousand-device pilot | 10k-level per instance (cap ≥50k) | ≥200k robots per tenant, clustered |
| Adapter sourcing | Preset catalog | Preset catalog + marketplace subscriptions | Marketplace + ISV custom development |
| Deployment | SaaS | SaaS | SaaS / Private (with vendor-cloud egress policy) |
Single-Brand Onboarding
Single-brand operators / vendor onboarding validation / PoC pilots
Multi-Brand Operations
Property / park / retail / hotel / municipal operators with 2+ brands
Ecosystem & Customization
Large private deployments, solution partners, custom off-catalog adapters, ISVs
Tell us the brands and fleet size you operate — we'll prepare an integration plan and a live demo.
≥95% adapter review pass bar · AES-256-GCM credentials · ≥180-day audit logs
Some interface images above are system mockups, not actual screenshots. The actual system UI is as demonstrated by our sales team.
