Impact
Hourly downtime
Field loss after consumable failure
How BS-Maintain Solves It
Smart Consumable Tracking
Track by hours, mileage, or days. Auto-alert at 80% threshold. Mandatory escalation when overdue.
BS-Maintain / One of 9 Core SubsystemsStop Fighting Fires.
Stop Fighting Fires.
Start Preventing Them.
BS-Maintain is BigSight CloudTrace's three-end integrated maintenance platform spanning device, cloud, and APP. It unifies consumable tracking, intelligent alerts, work order lifecycle, preventive maintenance, and parts procurement — turning firefighting into fire prevention and cutting unplanned downtime by ≥30%.
Quick Tour
Get to Know BS-Maintain in 60 Seconds
Three-End Integrated Maintenance Platform
One System. Your Entire After-Sales Lifecycle.
BS-Maintain is a core subsystem of the BigSight CloudTrace platform, built specifically for mobile robot after-sales and maintenance. Whether you manage lawn mowers, patrol robots, cleaning robots, or delivery robots, it creates a digital maintenance record for every device.
It tracks the lifespan of every consumable, sends alerts before failures happen, auto-creates work orders in seconds when anomalies occur, and auto-archives when repairs are done — transforming your after-sales team from reactive to proactive.
Web AdminUser APPEngineer APP
Why BS-Maintain
Four Maintenance Pains, Solved One by One
Click a pain point to see how BS-Maintain solves it
BS-Maintain
Pain 01
Consumables "Suddenly" Fail
Blades, filters, tires—no warning, just failure. Downtime costs pile up by the hour.
BS-Maintain Cure
Smart Consumable Tracking
Track by hours, mileage, or days. Auto-alert at 80% threshold. Mandatory escalation when overdue.
Key Advantages
Six Core Advantages That Turn After-Sales Into Competitive Edge
Not just a tool—a smart system where your equipment talks, warns, and maintains itself.
Three Work Order Types, One Platform
Maintenance, alarm, and inspection anomalies—all in one platform. No more siloed tools.
Maintain · Security · Inspect
SLA You Can Trust
Emergency: 30min response / 4h resolve. Alarm: 5min / 30min. Auto-escalation on breach.
5min~72h Tiered SLA
Equipment Health Score
Five-dimension real-time scoring. 0–100 at a glance. Know when to fix or replace.
0–100 Five-Dim Score
Intelligent Alerts, Zero Missed
Auto-alert at 80% lifespan. Mandatory escalation when overdue. Multi-channel push.
Multi-channel · Zero Miss
One-Click Parts-to-Closure
From "needs replacement" to "done and logged" in 3 minutes instead of 3 days.
3 Days → 3 Mins
Multi-Terminal, Always On
Web for managers, user APP for reporting, engineer APP for fieldwork. Real-time sync.
3 Ends Real-time Sync
Key Advantages
Six Core Advantages That Turn After-Sales Into Competitive Edge
Not just a tool—a smart system where your equipment talks, warns, and maintains itself.
Three Work Order Types, One Platform
Maintenance, alarm, and inspection anomalies—all in one platform. No more siloed tools.
Maintain · Security · Inspect
SLA You Can Trust
Emergency: 30min response / 4h resolve. Alarm: 5min / 30min. Auto-escalation on breach.
5min~72h Tiered SLA
Equipment Health Score
Five-dimension real-time scoring. 0–100 at a glance. Know when to fix or replace.
0–100 Five-Dim Score
Intelligent Alerts, Zero Missed
Auto-alert at 80% lifespan. Mandatory escalation when overdue. Multi-channel push.
Multi-channel · Zero Miss
One-Click Parts-to-Closure
From "needs replacement" to "done and logged" in 3 minutes instead of 3 days.
3 Days → 3 Mins
Multi-Terminal, Always On
Web for managers, user APP for reporting, engineer APP for fieldwork. Real-time sync.
3 Ends Real-time Sync
Architecture
A Closed Loop With No Breaks
From device onboarding to sustained health—one digital thread across the full maintenance lifecycle.
Covers the full maintenance lifecycle. Reduces unplanned downtime by ≥ 30%.
Web Admin Console
Managers & Operators
Consumable library · Work order console · Maintenance plans · Dashboard · Settings
In the office, full command
End-User APP
End Users & Operators
Device overview · One-click report · Progress tracking · Calendar · Rating
On-site, effortless
Engineer APP
Service Engineers & Technicians
Grab pool · Order handling · GPS check-in · Earnings · Parts replacement
On the road, efficient
Architecture
A Closed Loop With No Breaks
From device onboarding to sustained health—one digital thread across the full maintenance lifecycle.
Web console, user APP, and engineer APP work together in real time with seamless data sync.
Web ConsoleUser APP · ReportEngineer APP · Dispatch
Core Features
Five Core Functions That Redefine Equipment Maintenance
Every feature solves a real scenario. Every detail is built for efficiency.
3D Lifespan Tracking (Hours / Mileage / Days)
Multi-Level Alert (80% Warning / 100% Mandatory)
Multi-Channel Notification
Complete Replacement Timeline
Click to enlarge
From Blind Replacement to Precision Replacement
Create a digital record for every consumable. Track lifespan by hours, mileage, and days. At 80% threshold, the system auto-pushes alerts via APP, SMS, email, and WeChat. Past the mandatory replacement threshold, daily urgent alerts cannot be dismissed—ensuring zero missed critical replacements. All replacement history is preserved as a lifetime timeline, supporting cost analysis and trend insights.
3D Lifespan Tracking (Hours / Mileage / Days)
Multi-Level Alert (80% Warning / 100% Mandatory)
Multi-Channel Notification
Complete Replacement Timeline
Click to enlarge
Scenarios
Whatever Robots You Manage, It Works
One shared foundation, adapted to six scenarios—and more to come.
HomeHome Mower
Blade/battery/tire lifespan alerts; one-click home user repair
CommercialCommercial Mower
Unified consumables for fleets; batch maintenance for landscapers
LeisureGolf Caddy
Battery health tracking; preventive care for course operations
SecurityInspection Robot
Auto alarm-to-work-order; closed-loop security event handling
ServiceCleaning Robot
Cleaning consumable alerts; one-click cleaning fluid replenishment
DeliveryDelivery Robot
Fast fault response; improved logistics maintenance efficiency
Data Value
Turn Maintenance From Cost Center Into Measurable Operations
Track downtime, tickets, consumables, and service response as reviewable and optimizable data.
30%+
Less Unplanned Downtime
Consumable life, health scoring, and preventive plans move maintenance from repair to prevention.
80%+
Closed Online
Repair request, dispatch, handling, follow-up, and archive happen in one workflow.
7天
Consumable Warning
Key consumables trigger early reminders and link to replacement parts in the store.
一屏
Service Dashboard
Centralizes ticket volume, handling time, fault types, and equipment health trends.
Value
Turn Maintenance From Cost Center Into Measurable Operations
Track downtime, tickets, consumables, and service response as reviewable and optimizable data.
30%+
Less Unplanned Downtime
Consumable life, health scoring, and preventive plans move maintenance from repair to prevention.
80%+
Closed Online
Repair request, dispatch, handling, follow-up, and archive happen in one workflow.
7天
Consumable Warning
Key consumables trigger early reminders and link to replacement parts in the store.
一屏
Service Dashboard
Centralizes ticket volume, handling time, fault types, and equipment health trends.
Get Started
Equipment Can't Talk. We Speak for It.
Give every device the care it needs before it breaks—book a 15-minute demo and see what BS-Maintain can do for your after-sales team.
Some interface images above are system mockups, not actual screenshots. The actual system UI is as demonstrated by our sales team.