Action
Configure project, site, operating window, roles and safety level.
Output
Clear scope
Cleaning Robot Solution
Empower cleaning robot commercialization with a full-link operations system
Make devices operable, deliverable and reportable
BigSight CloudTrace focuses on communities, parks, municipal streets, scenic areas and commercial exteriors. We provide a one-stop software foundation covering cloud management, spatial mapping, intelligent task scheduling, real-time monitoring reports, maintenance workflows, remote OTA, value-added services and AI decision-making.
One system turns prototype demos into fleet-scale operations, closing the full robot business loop
Figures and visuals are illustrative; actual results depend on pilot projects and pre-sales confirmation.
Pain Points
The real bottleneck is scaled operations, not sweeping alone
R&D, operations, field teams, maintenance, supervisors and procurement all need an operable software loop.
Capability Loop
Nine Core Apps Close the Cleaning Operations Loop
Every capability supports operations, delivery and accountability.
Workflow
Configure once, operate continuously, close every exception
A real workflow from mapping to reporting answers procurement questions better than a feature list.
1
Project setup
Action
Configure project, site, operating window, roles and safety level.
Output
Clear scope
Core Capabilities
Translate core apps into cleaning business value
Every capability maps to a visible result: faster launch, less downtime, better reporting and stronger safety.
Business Outcome
Batch onboarding, status visibility, remote diagnosis and certificates turn mixed models into operable assets.
- Batch onboarding & certificates
- Online status & remote diagnosis
- Logs and alerts
- Multi-project isolation
Device Cloud
All plansReduce after-sales cost
Business Value
Reduce after-sales cost
Business Outcome
Batch onboarding, status visibility, remote diagnosis and certificates turn mixed models into operable assets.
- Batch onboarding & certificates
- Online status & remote diagnosis
- Logs and alerts
- Multi-project isolation
Plans
Choose by device scale and operation depth
The three plans help customers decide what to solve now and what to expand next.
Basic: Fast Onboarding & Remote Management
Quickly add cloud and App capabilities so devices can connect and demo
New robot brands, OEMs and PoC teams
Single-site pilot / 1-10 robots
- Device cloud
- Basic App control
- Instant tasks
- Basic OTA
- Basic alerts
Why choose
OEMs quickly fill cloud and App gaps and make a single-site demo
Not included / boundaries
Does not include complex map dispatch, AI, private deployment or deep third-party integration by default
Recommended
Standard: Mapping + Tasks + Cleaning Operations
Enable stable operations for property, campus and scenic sites
Property groups, campus operators, scenic managers
Multi-device project / 10-50 robots
- GIS maps
- Scheduled / recurring tasks
- Multi-robot zones
- Quality reports
- Supply work orders
- Safety policies
Why choose
Property, campus and scenic sites need stable operations and service proof
Not included / boundaries
Advanced AI recognition, video security and private deployment are optional or Advanced capabilities
Advanced: AI Intelligence & Data Value
Build AI recognition, video evidence, OpenAPI and private deployment
Municipal sanitation, large groups, brands
Multi-site / 50+ robots or government projects
- AI recognition
- Video evidence
- OpenAPI
- Webhook
- Private deployment assessment
- ROI/TCO
- Marketplace
Why choose
Municipal, group and brand customers need data compliance, integration and commercial value-adds
Not included / boundaries
Does not promise default compatibility with all external systems; requires pre-sales assessment
Standard: Mapping + Tasks + Cleaning Operations
RecommendedProperty groups, campus operators, scenic managers
Enable stable operations for property, campus and scenic sites
- GIS maps
- Scheduled / recurring tasks
- Multi-robot zones
- Quality reports
Detailed capability comparison
Basic: Fast Onboarding & Remote Management
Basic access
Standard: Mapping + Tasks + Cleaning Operations
Batch + certificates
Advanced: AI Intelligence & Data Value
Multi-brand + multi-tenant
Capability
Basic: Fast Onboarding & Remote Management
Standard: Mapping + Tasks + Cleaning Operations
Advanced: AI Intelligence & Data Value
Device onboarding
Basic access
Batch + certificates
Multi-brand + multi-tenant
Maps & tasks
Basic map / instant tasks
GIS zones / scheduled tasks
Advanced strategy / emergency dispatch
Monitoring & reports
Online status
Tracks / coverage / alerts
Video evidence / ROI / TCO
AI & value-added
Not included
Basic quality reports
Garbage / road / marketplace
Scenario Landing
Cover communities, parks, municipal streets, scenic areas, commercial exteriors and indoor-compatible sites
Each site has different cleaning standards, safety requirements and operating goals.
Delivery Path
SaaS Subscription, Private Deployment, Deep Customization
From standard SaaS to private deployment, CloudTrace provides a clear integration rhythm and open interfaces.
SaaS Subscription
For most cleaning robot pilots and standard projects. Fast setup, licensed by project, site or device.
Private Deployment
For government, municipal and enterprise groups requiring intranet, offline maps, local video and operations assessment.
Deep Customization
For smart campus, municipal platforms and integrators extending OpenAPI, webhooks and customer-system workflows.
Go-live Milestones
A dedicated delivery manager guides you through the entire go-live process and helps you launch successfully.
Week 1
Deliverables
- Project scope
- Role table
- Risk list
Focus
Lock the pilot boundary before implementation starts.
Week 1Current 1/6
Plan Confirmation
Confirm cleaning scenarios, device models, technology route, roles and acceptance goals.
Deliverables
- Project scope
- Role table
- Risk list
Focus
Lock the pilot boundary before implementation starts.
Security
P0 safety loops and auditable operations for public spaces
Safety is not a feature, but a full chain from map and task to command and recovery.
Value Comparison
Quantified Proof for Procurement, Operations and Safety Teams
Metrics, comparison table and dimension details work together to drive the final decision.
6 Weeks
Standard Pilot
9 Apps
Closed Capability Loop
3 Plans
Basic / Standard / Advanced
OpenAPI
Private / Integration Optional
Typical Project
Long, requires full-stack team
CloudTrace Solution
Short, pre-packaged for cleaning robot business
Pre-sales selection and procurement
Common pre-sales questions
Verifiable answers covering fit, platform capabilities, integration, delivery, acceptance, and sourcing decisions.
CL-01Who is the CloudTrace cleaning robot solution for?
It fits vendors and operators needing one stack for robot apps, cloud dispatch, service reporting, and multi-site operations.
- Decision points
- Confirm target customers, fleet size, site count, branded experience, and operating ownership.
- Applicable when
- Business goals, robot capability, site conditions, and accountable owners can be confirmed and accepted in a pilot.
- Boundaries
- The platform does not replace cleaning mechanisms, consumables, sensors, site safety design, or guarantee unmeasured cleaning outcomes; price, schedule, capacity, SLA, and outcomes require assessment and agreement.
- CloudTrace capabilities
- DCloud, Map, Task, Monitor, Member, Maintain, OTA, Mall, and AI, selected for the scenario and adapted to robot and business interfaces.
CL-03How can multi-site cleaning rely less on manual reporting?
Connect map zones, scheduled tasks, execution status, exceptions, maintenance, and reports into traceable digital records.
- Decision points
- Create a comparable baseline for current manual cost and the proposed digital workflow.
- Applicable when
- Business goals, robot capability, site conditions, and accountable owners can be confirmed and accepted in a pilot.
- Boundaries
- The platform does not replace cleaning mechanisms, consumables, sensors, site safety design, or guarantee unmeasured cleaning outcomes; price, schedule, capacity, SLA, and outcomes require assessment and agreement.
- CloudTrace capabilities
- DCloud, Map, Task, Monitor, Member, Maintain, OTA, Mall, and AI, selected for the scenario and adapted to robot and business interfaces.
CL-05What capabilities should a cleaning robot platform have?
It normally needs connectivity, map zoning, scheduling, monitoring, permissions, maintenance, OTA, reports, and optional AI.
- Decision points
- Separate launch-critical, optional enhancement, and later operations modules.
- Applicable when
- Business goals, robot capability, site conditions, and accountable owners can be confirmed and accepted in a pilot.
- Boundaries
- The platform does not replace cleaning mechanisms, consumables, sensors, site safety design, or guarantee unmeasured cleaning outcomes; price, schedule, capacity, SLA, and outcomes require assessment and agreement.
- CloudTrace capabilities
- DCloud, Map, Task, Monitor, Member, Maintain, OTA, Mall, and AI, selected for the scenario and adapted to robot and business interfaces.
CL-07What is needed to integrate a cleaning robot?
Provide protocols, map and position data, cleaning parameters, consumable and fault states, charging flow, sample robots, a site, and acceptance criteria.
- Decision points
- Define protocols, data, environments, owners, and end-to-end test cases.
- Applicable when
- Business goals, robot capability, site conditions, and accountable owners can be confirmed and accepted in a pilot.
- Boundaries
- The platform does not replace cleaning mechanisms, consumables, sensors, site safety design, or guarantee unmeasured cleaning outcomes; price, schedule, capacity, SLA, and outcomes require assessment and agreement.
- CloudTrace capabilities
- DCloud, Map, Task, Monitor, Member, Maintain, OTA, Mall, and AI, selected for the scenario and adapted to robot and business interfaces.
CL-09How should a cleaning platform roll out in phases?
Close connectivity, maps, tasks, and exceptions at a representative site, then expand reporting, maintenance, AI, and multi-organization operations.
- Decision points
- Pilot a representative scenario and expand only after passing agreed gates.
- Applicable when
- Business goals, robot capability, site conditions, and accountable owners can be confirmed and accepted in a pilot.
- Boundaries
- The platform does not replace cleaning mechanisms, consumables, sensors, site safety design, or guarantee unmeasured cleaning outcomes; price, schedule, capacity, SLA, and outcomes require assessment and agreement.
- CloudTrace capabilities
- DCloud, Map, Task, Monitor, Member, Maintain, OTA, Mall, and AI, selected for the scenario and adapted to robot and business interfaces.
CL-11Should a cleaning platform be built or bought?
If differentiation is cleaning hardware, process, and service network, buying a common software foundation may reduce duplication, subject to customization and lifetime cost.
- Decision points
- Compare three-to-five-year engineering, cloud, security, operations, and opportunity cost on equal scope.
- Applicable when
- Business goals, robot capability, site conditions, and accountable owners can be confirmed and accepted in a pilot.
- Boundaries
- The platform does not replace cleaning mechanisms, consumables, sensors, site safety design, or guarantee unmeasured cleaning outcomes; price, schedule, capacity, SLA, and outcomes require assessment and agreement.
- CloudTrace capabilities
- DCloud, Map, Task, Monitor, Member, Maintain, OTA, Mall, and AI, selected for the scenario and adapted to robot and business interfaces.
Start Cooperation
Start cooperation and turn cleaning robots from sweeping into operable, deliverable and accountable services
Tell us your site, fleet size and technology route. We will assess the right Basic, Standard or Advanced plan.
Some interface images above are system mockups, not actual screenshots. The actual system UI is as demonstrated by our sales team.